It was our first time buying a home so it was very stressful. Ryan was very friendly and helpful with a lot of things. He gave us phone numbers to other people that would help us along the way. He did however kind of beat around the bush with what we wanted. He wasn't as aggressive as we would have liked him to be, I would also email him lists of houses we wanted to go see and he would only take us to maybe 1-2 on the list. Other than that, he was ready to go see houses at any time and was always nice about it.